About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

Reporting to the Operations Manager you will be responsible for overseeing and managing a team of 12-15 team members. The Team Leader will be responsible for ensuring high-quality performance, adherence to policies, and continuous improvement in service delivery, while fostering a positive team setting and maintaining excellent client relationships.



The successful candidate should also be able to work autonomously, demonstrate a positive, “CAN DO” with solutions focused attitude and must be able to demonstrate numeracy and analytical skills.

Responsibilities

Team Management & Performance:
- Supervise daily team activities to meet production, quality, turnaround time, and resource allocation objectives.
- Set clear, measurable goals and KPIs for team members; regularly review and provide feedback.
- Evaluate employee performance and implement appropriate remedial / supportive actions.
- Conduct regular 1:1 meetings, performance evaluations, and coaching sessions.
- Facilitate morale-building initiatives to promote team cohesion and satisfaction.
- Oversee training programs covering compliance, data protection, and role-specific skills.
- Delegate responsibilities effectively and support cross-training initiatives.
- Leader will have to manage non English la

📌 Operations Supervisor (Nagpur)
🏢 HireRight
📍 Nagpur