17 Aug
|
Everise
|
Sahibzada Ajit Singh Nagar
17 Aug
Everise
Sahibzada Ajit Singh Nagar
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe excellent things happen when we work with people who think differently from us. Find a job you’ll love today
Role Summary
On-Site Engagement Support
• Provide on-site coordination and support during client visits and executive engagements
• Manage day-of execution including meeting flow, timing, and coordination across teams
• Serve as the central point of contact on-site to ensure smooth delivery and real-time issue resolution
Logistics Leadership
• Oversee end-to-end planning and coordination of logistics for client engagements
• Ensure full site readiness across facilities, scheduling, access, materials, and supporting teams
• Implement structured planning tools such as run sheets, trackers, and checklists
Standardization & Process Leadership
• Lead development of engagement playbooks, templates, and coordination frameworks
• Refine standards for planning, readiness, and execution across client-facing engagements
• Drive consistency across regions by reducing variability in execution
• Build scalable tools and processes to strengthen coordination across the CS team
Cross-Functional Alignment
• Partner with Client Services, Operations, Facilities, IT, HR, and site leadership
• Establish clear ownership, timelines, and expectations across all stakeholders
Broader Client Services Support
• Support impr
📌 Manager - Client Management & Client Services Support (Sahibzada Ajit Singh Nagar)
🏢 Everise
📍 Sahibzada Ajit Singh Nagar