- Administer all housekeeping and all laundry facilities and ensure secure environment for all guests.
- Monitor and ensure response to all guest requests and maintain company standards in all work at all times.
- Administer efficient working of housekeeping department at all times and supervise all work and ensure compliance to all operational standards and organization regulations.
- Monitor all sub activities for departments and maintain records of all expenses and control all costs for department and recommend ways to increase efficiency.
- Design all housekeeping policies and procedures according to required standards and schedule all rotational duties for staff.
- Maintain safety and hygiene standards as per the company policies.
- Perform regular market surveys for all new products and suppliers and supervise all horticultural requirements.
- Manage and analyze all incoming supplies and ensure compliance to all specifications and prepare all reports to be presented to management.
- Train housekeepers on cleaning and maintenance tasks.
- Overseeing staff performance on a daily basis
- Checking rooms and common areas, including stairways and lounge areas, for cleanliness.
- Schedule shifts, roster and arrange for replacements in cases of absence.
- To cooperate and work in a team towards development, implementation, maintenance and improvement of the quality management system.
- To take initiative to identify areas for improvement and participate in continual improvement activities.
- To undertake other jobs assigned by superior from time to time.
Requirements
- 5-8 years of proven experience in Housekeeping Department.
- Graduate/Post-graduate from any recognized board/university.
- Able to be administratively self-sufficient.
- Able to work in quick paced environment effectively.
- Good Communication skills, effective problem-solving skills, Reliable, Responsible, Enthusiastic, Pleasing personality Smart & tidy in appearance
- Preference-Hotel/Hospitality/FMCG Industry or any other related/relevant Industry.
- - - Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.