1. Job Purpose:

To develop high-potential talent into future operations leaders by providing structured, hands-on exposure across core operational functions such as production, logistics, quality control, supply chain, and process improvement. The trainee will work under the mentorship of experienced professionals to gain in-depth knowledge and practical skills in operational excellence.

2. Key Responsibilities:

Responsibility Area

Description

Process Familiarization & Execution

Learn and assist in the daily operations of manufacturing, supply chain, or service delivery processes. Understand SOPs, KPIs, and compliance standards.

Operational Excellence & Continuous Improvement

Participate in process improvement initiatives (e.g., Lean, Six Sigma, 5S). Analyze workflows to identify inefficiencies and propose solutions.

Cross-Functional Projects

Work on live projects across production, procurement, logistics, inventory management, and quality assurance. Coordinate with multiple teams.

Data Analysis & Reporting

Collect and analyze operational data. Prepare reports, dashboards, and insights for performance review and decision-making.

Compliance & Safety

Support adherence to safety protocols, environmental guidelines, and regulatory requirements in operations. Participate in audits.

Technology & Tools Exposure

Learn operational tools like ERP (SAP, Oracle), WMS, MES, or production scheduling software. Support digital transformation projects.

Shift Supervision (if applicable)

Assist in managing production shifts or warehouse operations under supervision. Help resolve real-time issues.

3. Required Qualifications:

- Bachelor’s / Master’s degree in Engineering, Operations Management, Industrial Engineering, Supply Chain, or Business Administration.

- 0–2 years of work experience (internships in operations or manufacturing preferred).





- Strong interest in process-driven environments and operations management.

4. Core Competencies:

Category

Skills & Competencies

Technical

Basic knowledge of operational processes, supply chain, lean concepts, and quality systems.

Analytical

Ability to interpret data, use Excel and data visualization tools, and apply basic problem-solving.

Project Management

Time management, task tracking, milestone planning. Exposure to tools like MS Project or Asana is a plus.

Communication

Transparent written and verbal communication skills. Ability to document processes and present findings.

Leadership Potential

Demonstrates initiative, ownership, and teamwork. Openness to feedback and a growth mindset.

Adaptability

Willingness to work in shifts (if required), relocate, or travel as part of rotational assignments.

5. Development Plan (During Program):

Period

Development Focus

Month 1–3

Induction, basic training, shadowing supervisors, understanding process maps

Month 4–6

Assigned to specific operational projects; start contributing independently

Month 7–12

Lead small-scale improvement projects; participate in cross-functional initiatives

Month 13–15 (if applicable)

Advanced responsibilities, mentoring junior staff, preparing for post-program role

6. Career Path After Traineeship:

Upon successful completion, the trainee may be considered for roles such as:

- Operations Executive / Associate Manager – Operations

- Supply Chain Analyst / Coordinator

- Production Planner / Shift Supervisor

- Process Improvement Executive

- Quality or Compliance Coordinator

7. Performance Metrics:

- Project completion and quality

- Operational KPIs (e.g., efficiency, downtime, cost reduction)

- Initiative and problem-solving ability

- Teamwork and cross-functional collaboration

- Feedback from mentors and team leads.

📌 EH-GMT--General Management Trainee (Delhi)
🏢 Encalm Hospitality
📍 Delhi