Reporting Location: Bangalore (Primary)

Travel Requirement to other Cities: Occasional (Approx. once a month for 2–3 days during critical execution phases)

Reporting Structure: Rajat (Co-founder, Truww)

About the Role The Experience Centre Operations Lead will manage a team of Project Managers and Site

Supervisors who handle the on-ground execution of Experience Centres across multiple cities. You will own end-to-end delivery, ensuring timely and high-quality execution by coordinating with vendors, managing project schedules, resolving blockers, and driving the successful launch of Experience Centres within defined timelines.

Key Responsibilities

- Project Delivery & Execution

● Oversee end-to-end execution of Experience Centres across cities.

● Ensure all centres are delivered on time, within deadlines, and at the highest quality.

● Create and maintain detailed project schedules, milestones, and critical paths.

● Monitor progress using weekly reviews, dashboards, and targeted follow-ups.

- Team Leadership

● Directly manage Project Managers and Site Supervisors responsible for individual centres.

● Provide daily guidance, problem-solving support, and escalation handling.

● Ensure team members follow execution SOPs, quality standards, and timelines.

● Collaborate with the central team of design,



procurement, and vendor management for seamless execution.

- Risk Identification & Blocker Resolution

● Proactively identify execution risks, site-level issues, and possible delays.

● Devise contingency plans well in advance to prevent timeline slippages.

● Act as the escalation point for all execution-related challenges.

- Quality Governance

● Ensure strict adherence to quality benchmarks at every phase of execution.

● Validate material specifications, workmanship standards, and final handover quality.

● Implement corrective actions wherever quality deviations are observed.

Required Qualifications & Skills

● 5–10 years of experience in project execution, interior fitouts, retail rollouts, or multi-site operations.

● Strong leadership experience managing site teams (site supervisors, project managers, contractors).

● Proven expertise in project scheduling, vendor management, and execution planning.

● Ability to anticipate blockers and proactively implement solutions.

● Excellent communication, coordination, and stakeholder management skills.

● Robust sense of ownership, accountability, and execution discipline.

● B.Tech - Civil Engineering

📌 EC Operations Lead (Bengaluru)
🏢 Truww
📍 Bengaluru