§ Excellent verbal and written communication skills.
Job summary:
We are looking for a detail-oriented and organized E-commerce Operations Executive to manage day-to-day online sales operations for our corporate gifting business. The candidate will be responsible for order processing, product listings, inventory coordination, marketplace management, and ensuring smooth customer experience across online platforms.
Key responsibilities:
Order Management
§ Process and manage daily online orders
§ Coordinate with warehouse and dispatch team for timely shipments
§ Track shipments and resolve delivery issues
§ Handle returns, replacements, and customer queries.
Marketplace & Website Management
§ Upload and update product listings (descriptions, pricing, images)
§ Optimize product titles and keywords for better visibility.
§ Manage catalogue updates and seasonal launches.
§ Monitor product performance and stock availability.
Inventory Coordination
§ Track stock levels and coordinate with procurement team.
§ Maintain inventory reports.
§ Prevent stock-outs and overstock situations.
Customer Support & Coordination
§ Respond to customer queries via email/phone/marketplace chat.
§ Coordinate with sales team for bulk corporate orders.
Reporting & MIS
§ Prepare daily/weekly sales reports
§ Support management with data insights.
Requirements
§ Knowledge on E-Commerce websites.
§ Good Excel and MS Office skills.
§ Robust coordination and communication skills.
§ Ability to multitask and meet deadlines.
Benefits
Faster Career Growth.
Multi-Skill Development.
Direct Management Exposure.
Recognition & Appreciation.
Dynamic & Energetic Environment.
📌 E-Commerce Specialist - Internship (Bengaluru)
🏢 The Brand Look Book
📍 Bengaluru
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