- Design and Implementation: Lead the architecture, design and implementation of Dynamics platform for Sales, Service and Marketing Modules for customers
- Due Diligence and Solution Validation: Lead the due diligence phase of the pursuit and revise the solution as needed post design authority review meetings
- Customer Discovery & Assessment: Analyse customer objectives and present compelling solutions, identifying business value and ROI
- Technical Feasibility & Impact Analysis: Perform technical feasibility assessments for requirements and select the appropriate approach for application integrations solution as required
- Leadership & Advisory: Advise senior customer leaders on Dynamics Platform capabilities, solutions, contributing to strategic IT advice
- Best Practices Recommendations: Recommend best practices for Solutions Strategy & implementation planning
- Supervision of Consultants: Lead team of Dynamics Developers/Consultants to develop the Dynamics Platform system as recommended
- Technical Documentation & Design: Independently design, document, and develop technical architecture and solutions for Dynamics platform-based applications
- Solution Implementation: Build components and custom designs, ensuring technical integrity and successful implementation
- Estimates & Vendor Management: Work on estimates, vendor management,
and partnership/license management
- System Architecture Improvements: Identify, Analyze, recommend, and implement improvements in system architectures
- Cross-platform Solutioning: Contribute ideas towards cross-platform solutions for customers and practice
- Quality Assurance: Ensure strict adherence to architecture principles and design standards to maintain technical quality following Security by design approach
Must-Have Skills
- Microsoft Dynamics 365 CRM expertise and implementation experience
- Strong Proficiency in architecture , solution designing & implementation on Dynamics Platform for Sales, Service & Marketing modules
- Robust understanding of technical feasibility, impact analysis, and solution design for complex business problems on Dynamics Platform
- Experience with industry-standard architecture models
- Strong communication and presentation skills for client interactions
- Proven track record in client-facing roles as an Architect / Consultant
- Ability to mentor and lead a team of technical consultants
Good to have
- Experience in cloud technologies (Azure, etc.)
- Proven experience in Technical Sales and leading pre-sales engagements
- Experience in proposal preparation, and handling RFPs
- Knowledge in cross-platform solutioning and integration of technologies