- Plan, develop, organize, write and edit operational procedures and manuals
- Write easy-to-understand user interface text, online help and developer guides
- Manage updates and revisions to technical literature
- Develop comprehensive documentation that meets organizational standards
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Write user-friendly content that meets the needs of the target audience
Skills:
- Experience working in a technical writing position
- Good written communication skills- Should be able to write in explanatory and procedural styles for multiple audiences
- Ability to research, outline,
write, and edit new and existing content, working closely with various departments to understand project requirements
- Ability to independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Basic familiarity with the SDLC and software development
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures