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Role Overview
We are looking for a dynamic Destination Expert — South East Asia with strong tele-sales skills and in-depth knowledge of popular Asian holiday destinations. The role involves converting leads into bookings while delivering expert travel guidance.
Key Responsibilities
Sales & Revenue
- Handle inbound and outbound travel inquiries via calls, WhatsApp, and email
- Convert leads into confirmed bookings using consultative tele-sales techniques
- Achieve monthly sales targets
- Upsell tours, cruises, attractions, transfers, insurance, and upgrades
- Maintain consistent follow-up with prospects
Destination Expertise — South East Asia
- Provide expert guidance on destinations such as Thailand, Singapore, Malaysia,
Indonesia (Bali), Vietnam, Cambodia, etc.
- Design customized itineraries for leisure, honeymoon, family, and group travel
- Recommend best travel routes, experiences, and value options
- Stay updated on visa rules, entry requirements, and destination trends
Customer Experience
- Deliver fast, friendly, and personalized service
- Address client concerns and close bookings efficiently
- Build repeat business through excellent support
Coordination & Reporting
- Update CRM with lead and booking details
- Coordinate with operations and suppliers for seamless execution
- Share daily/weekly sales reports
Required Skills & Qualifications
- Experience in travel sales, preferably South East Asia packages
- Strong tele-sales and persuasion skills
- Good knowledge of major SEA destinations and products
- Target-oriented with proven conversion ability
- Excellent verbal communication
- Computer literacy (MS Office, CRM tools)
- Fluency in English & Hindi (Bengali preferred)
Preferred Profile
- Experience selling short-haul international packages
- Knowledge of attractions, theme parks, cruises, and visa-on-arrival processes
- Passion for Asian travel experiences
What We Offer
- Attractive salary + performance incentives
- Chance to work with a rapidly growing travel brand
- Friendly and energetic workplace
- Growth opportunities
📌 Destination Expert — South East Asia (Tele Sales) (Kolkata)
🏢 RECEX
📍 Kolkata