This position is open with Bajaj Finance LimitedDuties and Responsibilities
- Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
- Daily cash collection / updating and deposition.
- Preparing daily cash collection report and sending the same to HO.
- Checking and updating agency collection.
- Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
- Coordinating with HO/TCS to solve the customer query with in TAT• Reporting of location cash and customer service details on daily basis.
- Cross selling the insurance and other products to walk in customers.
- Collecting customer feedback about our service and products.Also in some location Credit person is handling the LC responsibility too.
- Branch admin related works to be done with the help of admin manager as per company policy and requirement.Required Qualifications and Experience
Capable of interacting with customer and collection agency.
- MBA with 0 - 3 years of relevant experience.
- Has worked with reputed Bank/Financial Institution in Consumer Financing.
- Positive attitude and team player.