What to Expect

Delivery is a very exciting time for customers who are preparing to take ownership of their Tesla. The Delivery Operations Specialist serves as a liaison between the local delivery and supporting teams to consistently and professionally prepare for customer deliveries. This position has a direct impact on our delivery promise as customers take ownership of their recent vehicles.

What You’ll Do

- Oversee and coordinate administrative responsibilities at the delivery center

- Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process.

- Prepare, print and process delivery documents in an accurate and timely fashion

- Work cross-functionally with other sales operations teams to verify sales orders, contracts and registration documents for accuracy.

- Record information and ensure data quality in our systems

- Work with other departments such as service and logistics to coordinate vehicle shipment and prep

- Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values

- Other responsibilities: Perform other related duties as assigned, based on the business need

Requirements

What You’ll Bring

- Excellent organization and communication skills

- Comfortable working in a fast paced workplace

- Proven ability to work well with others in a team

- Self-starter who is goal-oriented and highly motivated





- Superior attention to detail

- Willingness to work on a flexible schedule, according to activity volume

- Ability to work across multiple systems

- Related automotive and registration experience preferred

- Administrative and customer-facing experience preferred

- At least 3 years relevant experience

- Business level of English skills and other local languages

- Valid driver license holder

Benefits

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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📌 Delivery Operations Specialist (Mumbai)
🏢 XcellityGroup
📍 Mumbai