The Customer Care Representative will be responsible for:

- Providing customer support to international customers over calls/chat/email

- Resolving customer issues

- Adhere to basic customer onboarding process

- Handling customer’s claims

- Running customized reports

- Cross-functional collaboration with internal customers as and when needed

You will be a outstanding fit if you :· Have exceptionally effective communication skills (both verbal & written)

· Empathetic, patient & has a solution-oriented thinking skills

​ Adaptable, agile & have accuracy in customer data handling.

Requirements

Education Criteria:

Bachelor's degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience





- Flexible working in rotational shifts

- Willing to work for Delhi/Gurgaon location.

- Assess for resilience, tone of voice and problem-solving attitude.

- Candidates in or around Gurgaon (preferred)

Benefits

- Attractive compensation packages

- Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.

- Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.

- Health & wellness, employee aid, and rewards and recognition programs, special employee discounts on shipping, travel, and more

📌 Dedicated CSE (Mumbai)
🏢 HRassistance India Consultancy
📍 Mumbai