This is a full-time in office role as a Customer Support Executive located in Lucknow. The Customer Support Executive will be responsible for providing customer service, and online support to ensure customer satisfaction.
Salary: 12,000 - 15,000 per month
Requirements
Responsibilities
- Responding to customer inquiries and providing support via phone, and chat
- Resolving customer issues and complaints in a timely and professional manner
- Providing product information, troubleshooting technical problems, and offering solutions
- Collaborating with other teams to escalate and resolve complex issues
- Monitoring customer feedback and escalating recurring problems to the technical team