Job Title: Customer Success AssociateProcess - PhonePe Motor Insurance/Life insuranceWork Mode: Work From OfficePreferred candidates - Freshers with excellent CommunicationExperience - Insurance Background & Any kind of SalesLocation - Pune(Kharadi)Salary:₹28,500 CTC to ₹40,000 per month CTC.:PhonePe is looking for dynamic and customer-oriented individuals to join our Customer Success team. If you have excellent communication skills and a passion for assisting customers, we invite you to apply!Key Responsibilities:

- Handle customer queries and provide accurate information regarding PhonePe services.
- Ensure customer satisfaction by resolving issues effectively and efficiently.
- Maintain a professional and empathetic approach while interacting with customers.
- Adhere to quality and compliance standards during customer interactions.

Required Skillset:





- Excellent communication skills in both English and Hindi.

Qualifications:

- Graduate from any field.

Interview Process:

- HR Round
- Versant 6 Certified
- Written Assessment
- Operations Round
- Client Round

Experience:

- Open to both freshers and experienced candidates.
- Preferred: Candidates with insurance experience and sales acumen.
- Minimum 6 months of Life Insurance experience is an added advantage.
- Knowledge of Mutual Funds and ULIP Plans is beneficial.

Shift Details:

- Rotational Shift
- 6 days working.

Perks:

- Provident Fund

Schedule:
- Day shift
- Morning shift

Work Location: In person

📌 Customer Support Executive(Advisory Insurance Sales (Pune)
🏢 TCP Corps
📍 Pune