Customer Success Role (Noida)

Customer Success Role (Noida)

17 Aug
|
WebBee esolutions
|
Noida

17 Aug

WebBee esolutions

Noida

About Company

We are delivering best eCommerce business solutions we covering Financial Accounting, Order Management, Inventory Management, Fulfillment, & more.

#Position: Customer Support/ Client Relationship Executive

#Eligibility: 1yrs to 4 yrs of Experience

#Degree require: Any Bachelor’s Degree

#Location:Noida sector 62

#Interview Mode: F2F

#Shift timing: Australian Shift (6 Am to 3 Pm )

#Skills Require: English, International Process, Energetic, Voice/Blended/US/UK/Email/Excellent Communication Skills/Saas / E-Commerce Industry Exp (Preferred)

Requirements

- Must process Bachelor Degree

- Ready to work in Australian Shift (6 am to 3 pm)

- Excellent Communications Skills (English Only)

- Ability to handle International Clients or website visitors inbound calls , live chats, tickets, email received.

- Follow webbee’s standard communications procedures and guidelines.

- Handle Customers compaints, provide appropriate supports and alternatives within the time limits; follow ups to ensure resolutions and escalate the queries to CSM for further follow-ups.

Perks

- 5 days working

- Medical Insurance

- Near to Noida Electronic City Metro Station

- Free Meals facilities

📌 Customer Success Role (Noida)
🏢 WebBee esolutions
📍 Noida

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