Customer Success Manager (Gurugram)

Customer Success Manager (Gurugram)

17 Aug
|
Antino Labs
|
Gurugram

17 Aug

Antino Labs

Gurugram

Key Responsibilities

-Lead client onboarding and implementation process

-Build and maintain strong client relationships

-Understand business needs and align IT solutions accordingly

-Act as the single point of contact for client queries and escalations

-Manage renewals, upsell, and cross-sell opportunities

-Track customer success KPIs and share performance reports.

Key Skills

-Customer Success / Account Management experience

-Solid communication and stakeholder management

-Knowledge of IT services and solutions

-Problem-solving and coordination skills

📌 Customer Success Manager (Gurugram)
🏢 Antino Labs
📍 Gurugram

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