- Maintain good business relationship with our valuable Customers, Sales persons, other departments.
- Assisting Sales team to achieve target on bringing new customers on board & maximizing the revenue of Sales.
- Assist Sales to update the Sales Calls / Sales Lead in Sales Module
- Maintain Inquiry log on day to day basis with proper & accurate feedback.
- Post Shipping & pre shipping (KYC) documents approval from the Branch Manager for smooth transition of the business.
- Handling all Customer service related responsibilities & escalation to Sales Manager / HOD's / BM
- Development of Marketing Materials/Sales Presentations to support sales and customers
- Responsible for preparing current prospective customer list and making cold calling accordingly.
- Daily MIS report to CRM Sales.