The job involves

- Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per company on call, chat or email
- Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs
- Understanding multiple products and processes
- Influencing customers to buy or retain product or service by following a prepared script to give product reference information.

Designation- Customer Support Associate/ Voice & Chat Support/ Sales Executive

Process- Domestic/International (Voice/Chat/Email/Blended)

Role- Customer Support & Call Centre Operations (INBOUND & OUTBOUND CUSTOMER SERVICE)

Qualification-

Any Graduates and Above

Requirement- Excellent Communication skills in English

Eligibility- Fresher and Experience both can apply





Perks- Bonuses and Incentives are above salary

Note- {Salary may vary depending upon the experience and process}

Education Requirements/ Skills

- Any Graduate / Post Graduate
- Typing speed of 30 to 40 wpm
- Candidates who are freshers or with relevant experience in domestic/international BPO are preferred
- Strong interpersonal, problem-solving skills and verbal and written communication skills
- Robust computer knowledge and technical skill
- Candiadtes who have experience in BPO or BFSI Domain are preferred
- Any regional language known will add extra point in the interview

Call / WhatsApp HR Shruti for more details: (phone hidden)

📌 Customer Care Exective (Indore)
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