Collections Specialist – Aged Receivables

Department: Finance & Collections

Function: Accounts Receivable (AR)

Employment Type: Contractual

Experience Required: Minimum 2 Years

Education: B.Com / Commerce Graduate

Language Requirement: Fluent English Communication

Contract Duration: 3 months

Notice Period: Immediate Joiners Only

Work Mode- Hybrid (Mumbai)

Role Summary

We are looking for a detail-oriented and proactive Collections Specialist to manage aged outstanding receivables on a contractual basis. The ideal candidate should possess strong expertise in the Accounts Receivable (AR) process, demonstrate excellent follow-up and negotiation skills, and be confident communicating with clients and internal stakeholders in English.

This role requires a high level of ownership, analytical ability, and persistence in driving collections while maintaining positive customer relationships.

Key Responsibilities

- Follow up proactively on overdue invoices (30/60/90+ days) through calls, emails, and written communication

- Monitor aged receivables and ensure timely recovery of outstanding payments

- Investigate invoice disputes, deductions, and short payments in coordination with internal teams

- Maintain and regularly update AR aging reports and collection trackers

- Escalate unresolved or high-risk accounts to management when necessary

- Negotiate payment schedules and repayment plans in line with company policies

- Accurately post and reconcile customer payments within ERP/accounting systems

- Prepare weekly and monthly collection performance reports and dashboards

- Maintain detailed records of customer interactions, commitments,



and collection activities

- Collaborate closely with Finance, Sales, and Operations teams to resolve billing or payment-related issues impacting collections

Required Qualifications & Skills

- Bachelor’s degree in Commerce (B.Com) or equivalent qualification in Finance/Accounting

- Minimum 2 years of hands-on experience in Collections, Accounts Receivable, or Credit Control

- Strong understanding of the end-to-end AR lifecycle, including invoicing, aging analysis, reconciliation, and collections

- Excellent verbal and written communication skills in English

- Ability to handle client conversations professionally and draft effective business emails

- Proficiency in MS Excel, including Pivot Tables, VLOOKUP, and aging analysis

- Familiarity with ERP/accounting systems such as SAP, Oracle, QuickBooks, or similar platforms

- Robust analytical, numerical, and problem-solving skills

- Ability to independently manage a high-volume portfolio with minimal supervision

- High attention to detail and strong follow-through capabilities

Preferred Qualifications

- Experience working in a Shared Services Center (SSC) or BPO finance environment

- Exposure to international or multi-currency collections

- Understanding of dunning processes, credit risk assessment, and bad debt management

- Knowledge of collections compliance and financial regulations

Core Competencies

- Strong negotiation and persuasion skills

- Persistent and results-oriented mindset

- Professional and composed under pressure

- Excellent time management and prioritization skills

- Customer-focused approach

- Collaborative and team-oriented attitude

📌 Collections Specialist – Aged Receivables (Mumbai)
🏢 Talpro INdia
📍 Mumbai