You will be responsible for assisting customers with repayment guidance, explaining loan terms,
and resolving queries in a professional and empathetic manner.
Key Responsibilities-
- Communicate loan details such as due dates, repayment amounts, interest/charges, etc.
- Guide customers on available payment modes and how to make payments.
- Resolve customer queries related to loan disbursal and repayments.
- Maintain transparent, polite, and effective communication during calls.
Required Skills & Qualifications
- Any full-time Undergraduate Degree
- Prior calling experience is an added advantage
- Strong verbal and written communication skills
- Ability to handle customer interactions with patience and clarity
- Must be proficient in English and Hindi
📌 Collection Specialist (Bengaluru)
🏢 HRassistance India Consultancy
📍 Bengaluru
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