Job Overview:

As a Cluster Manager, you will be responsible for overseeing multiple properties within our organization.

Key Responsibilities:

1. Customer Experience:

- Ensure exceptional guest experiences at all cluster properties

- Innovate and implement ideas to enhance guest experiences.

- Promptly resolve any guest complaints or issues to maintain high levels of guest satisfaction.

2. Staff Management:

- Develop grooming standards and establish disciplinary procedures for staff.

- Oversee training programs for on-ground staff to enhance performance.

- Support hiring of non-managerial staff.

3. Property Maintenance:

- Customize and implement Keekoo SOPs and systems to ensure each property is spectacular and well-maintained.

4. Housekeeping Oversight:

- Manage and execute the housekeeping roster to maintain cleanliness standards.

5.



Vendor Relations:

- Manage relationships with vendors to optimize service and cost-efficiency.

6. Property Operations:

- Work towards achieving restaurant sales targets.

- Innovate and suggest cost-saving ideas to minimize expenses.

- Monitor and reduce wastage.

Requirements

Qualifications and Skills:

- Bachelor's degree in Business Administration, Hospitality Management, or related field (preferred).

- Proven experience in property or hospitality management.

- Solid leadership and communication skills.

- Ability to manage multiple priorities and work under pressure.

Benefits

Incentives

Food

Accommodation

📌 Cluster Manager (Kanatal)
🏢 Keekoo
📍 Kanatal