- Responsible for establishing the brand and managing the sales and business development activities
- Responsible for overall sales and cross sell targets through building and development of internal team and also maintain adherence to customer satisfaction and profitability metrics.
- Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set
- Implement and engage in branch promotion activities for establishing the brand and increasing market coverage.
- The incumbent is required to have a positive knowledge and understanding of the product market
- Responsible for customer management including all the customer related queries, issues,
grievances and focus on resolving them at the earliest along with other cross functional teams in the branch
- Deploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis
- Support collections team in assessing delinquency
- Ability to hire and build team
- Willingness to adapt to digital tools and processes