We are seeking a dynamic and proactive Client Relations Manager to join our team. The ideal candidate will excel in written and verbal communication, possess robust email writing skills, be adept at crafting sales proposals, manage tasks for the Managing Director efficiently, and demonstrate exceptional proficiency in
PowerPoint and MS Office. This role also involves building and maintaining client relationships, conducting meetings, providing post-meeting follow-ups, and acting as a key point of contact for client engagement.
Responsibilities
- Collaboration with the Founder:
- Work directly with the Founder to manage and nurture stakeholder relationships.
- Assist the Founder in preparing and delivering impactful sales pitches tailored to clients' needs.
- Support the Founder during high-profile meetings, ensuring discussions are documented effectively and actionable points are followed up.
2.
Communication
Excellence
- Communicate professionally and effectively with clients.
- Ensure timely follow-ups after initial meetings, taking ownership to drive discussions forward.
- Draft and edit emails with clarity, professionalism, and attention to detail.
- Handle phone calls and correspondence promptly.
3.
Sales Proposal
Development
- Prepare and deliver compelling sales proposals tailored to client requirements.
- Collaborate with the sales team to understand needs and develop persuasive proposals.
4.
Client Relationship
Management
- Conduct meetings with potential and existing clients to understand their requirements.
- Maintain strong relationships by providing regular updates and follow-ups.
- Act as the main point of contact for client queries, ensuring timely and effective responses.
- Foster long-term client engagement by addressing feedback and identifying new opportunities.
5.
Presentation
Development
- Create visually engaging and impactful presentations for meetings.
- Ensure presentations align with brand guidelines and convey information clearly.
- MS Office Proficiency:
- Utilize advanced MS Office skills, including Word, Excel, and PowerPoint, to streamline processes.
- Develop templates, reports, and tools that enhance productivity and efficiency.
Requirements
- Bachelor’s degree (mandatory).
- Proven experience in a Client Relations or similar role.
- Exceptional written and verbal communication skills.
- Strong interpersonal skills with the ability to build rapport with high-net-worth individuals and diverse stakeholders.
- Expertise in crafting persuasive sales proposals and presentations.
- Advanced proficiency in MS Office applications, particularly PowerPoint.
- Excellent organizational and multitasking abilities, with strong time management and prioritization skills.
- Flexibility to travel for client meetings and events as needed