Job Title: Cisco ISE Engineer

Location: Mumbai (Goregaon – Work From Office)

Experience: 5+ Years

Employment Type: Full-Time

Job Summary

We are seeking a skilled and experienced Cisco ISE Engineer to support and manage enterprise NAC (Network Access Control) environments for Kotak Life Insurance. The ideal candidate should have strong hands-on expertise in Cisco ISE 3.x, authentication troubleshooting, posture assessment, endpoint profiling, and production support operations.

The role involves close coordination with network, security, wireless, and endpoint teams to ensure secure and seamless user authentication across wired and wireless environments.

Key Responsibilities Cisco ISE Administration & Support

- Provide day-to-day operational support for Cisco ISE 3.x infrastructure
- Monitor and maintain Cisco ISE services and authentication workflows
- Handle production incidents and ensure minimal downtime

Authentication & NAC Troubleshooting
- Troubleshoot wired and wireless 802.1X authentication issues
- Analyze and resolve:
- Authentication failures
- Authorization issues
- Endpoint connectivity problems

- Work on EAP methods including:

- PEAP
- EAP-TLS

Policy Management
- Configure and modify:
- Authentication policies
- Authorization policies
- Posture policies

- Support endpoint profiling and posture assessment activities

Cisco AnyConnect & Posture
- Manage and troubleshoot Cisco AnyConnect posture module issues
- Ensure compliance and posture validation for enterprise endpoints

Log Analysis & Incident Resolution
- Perform analysis of:
- Live Logs




- RADIUS Logs
- Debug logs

- Coordinate with Cisco TAC when required
- Perform root cause analysis and implement corrective actions

Collaboration & Integration
- Work closely with:
- Network teams
- Security teams
- Endpoint teams

- Support integration with:

- Active Directory (AD)
- Cisco WLC
- Access Points

Required Skills Core Technical Skills
- Strong hands-on experience with Cisco ISE 3.x
- Good understanding of Cisco ISE architecture:
- PAN
- MnT
- PSN

- Expertise in:

- 802.1X
- RADIUS
- TACACS+
- EAP protocols

Security & Access Control
- Experience with:
- Cisco AnyConnect Posture
- Endpoint Profiling
- Posture Policies

- Strong troubleshooting skills for authentication and authorization issues

Networking Knowledge
- Good understanding of:
- VLANs
- DHCP
- DNS
- Switching
- Wireless networking

Integration Skills
- Experience integrating Cisco ISE with:
- Active Directory
- Cisco WLC
- Wireless infrastructure

Educational Qualification
- BE / B.Tech
- BSc IT
- MCA
- MSc (Computer Science / IT)
- M.Tech or equivalent

Preferred Skills
- Experience handling enterprise production environments
- Exposure to Cisco TAC case handling
- Strong communication and stakeholder coordination skills
- Ability to work in a rapid-paced support environment

Key Competencies
- Strong troubleshooting and analytical skills
- Incident handling and RCA capabilities
- Team collaboration and coordination
- Customer-focused approach
- Ability to work independently in production support environments

📌 Cisco ISE Engineer (Mumbai)
🏢 Neev
📍 Mumbai