- Center Host – AHA!

Smart

Homes

Overview

We are looking for well-groomed, presentable, and soft-spoken Center Hosts to manage the experience at our home automation center/s. The ideal candidate will have the ability to engage visitors, showcase our solutions that are relevant to their needs, and ensure a seamless experience from Lead to Cash Cycles.

Key Responsibilities

❖ Engagement & Experience

➢ Greet and assist prospects as they arrive at the center.

➢ Understand requirements and generate relevant information ➢ Demonstrate curated home automation experiences.

➢ Provide detailed demonstrations of our smart home solutions.

❖ Scheduling & Follow-Ups:

➢ Manage the center’s visit schedules.

➢ Follow up with clients expected at the center to confirm their visit.

➢ Be diligent but not pushy - but ensure at least 50 demos per month ❖ Product Knowledge & Presentation:

➢ Answer all customer queries with an open mind ➢ Educate prospects on automation solutions, features, and benefits.

➢ Provide pricing and proposal details,

➢ Objection Handling - Competitor comparisons ❖ Collaboration & Support:

➢ Timely co-ordination with team members for negotiation and closing.

➢ Maintain a well-organized and professional showroom setting.

❖ Cadence (Reviews)

➢ Regular & accurate update of CRM ➢ Bi-weekly, fortnightly, monthly & quarterly reviews ❖ Tele-Calling (Desirable)





➢ Speak to fresh leads and understand requirements ➢ Effectively present relevant solutions in a visually expressive manner ➢ Create interest to walk into the Experience Centre

Requirements

Professional Skills Required

❖ Grooming

➢ Elegant yet personal dressing sense ➢ Presentable with a pleasant personality.

❖ Communication skills

➢ Ability to engage effectively ➢ Listening Skills - understand requirements by asking right questions ➢ Building a rapport ❖ Demeanour

➢ Soft-spoken ➢ Patient ➢ Friendly ❖ Hard working

➢ Open to working on weekends - weekly off will be on a weekday ➢ long hours as required - customer comes first approach ❖ Languages Known

➢ Mandatory - English & Hindi ➢ Desirable - Marathi & other regional languages ❖ Loves Technology and what it can do to impact people’s lives

Work Experience

❖ Not a criteria for selection - we are happy to consider freshers as well as experienced candidates ❖ However, if there are multiple good candidates then following criteria will apply ➢ Prior experience in customer-facing B2C / Retail roles ➢ Experience in Technology retail, High End SmartPhones, Luxury Hospitality,



Super Premium / Luxury Fashion Brands ➢ Higher number of years of Work Experience

Working Hours

❖ Days - 6 days a week

➢ Friday, Saturday & Sunday will be working due to high demand ➢ Weekly off s will be on one day from Monday to Thursday ❖ 8 to 9 hours per working day

Education

❖ Not a criteria for selection ❖ However, if there are multiple good candidates, the one with better qualifications will be selected

Benefits

❖ You will be eligible for a total of 85 days off in a calendar year (January to December). All leaves indicated below are are mutually exclusive ➢ Up to 52 weekly off s ➢ Up to 21 Personal / Earned Leaves (PL) - after probation period (6 months) i.e. 1.75 days PL per month.

➢ Up to 10 public holidays (as per calendar published every year)

➢ Up to 2 optional public holidays (as per calendar published every year)

Compensation

❖ Will be a fair market compensation for the role, as per ➢ Education Qualifications ➢ Work Experience ❖ Will not be a challenge for the right candidate - we are looking for talented go getters with initiative and the right spirit.

❖ Will not be dependent on the last drawn salary.

❖ Incentive Programmes ➢ will be announced on a quarterly basis with an infi nite capability to earn ➢ there will be no cap on incentives as a policy ➢ We strongly believe in maximizing individual earning capability

📌 Center Host (Mumbai)
🏢 Jobadda Technology
📍 Mumbai