Role Overview A leading international freight forwarding company is seeking an experienced and well-connected Business Development Manager to build India- and China-origin freight business from the ground up.

This is a hands-on, individual-contributor role. Ideal candidate must be comfortable with direct market development, prospecting, agent follow-ups, rate coordination, reporting and day-to-day commercial groundwork.

This is not a senior people-management position, but a market-building role designed to create profitable business and support a future independent India presence.

Priority Trade Lanes

Core: India–China, China–India, India–Middle East, China–Middle East, China–US, India–US, India–Canada and China–Canada.

Emerging: India–UK and India–Thailand.

Requirements

Key Responsibilities

- Build profitable export, import and cross-trade business across priority and emerging trade lanes.

- Identify and approach shippers, exporters, importers, overseas agents and referral partners.

- Promote India- and China-origin freight business to selected global regions and priority corridors.

- Close contract rates with carriers, co-loaders, agents and customers across air freight, ocean freight and related services.

- Manage buy rates, sell rates, FOB-origin charges, local charges and lane-wise margins to protect profitability.

- Use WCA, local market contacts and origin-based business leads to develop agent and shipper opportunities.





- Work with the existing local operating partner for operational execution while identifying additional local partners where needed.

- Convert shipper and agent relationships into recurring import, export and cross-trade traffic.

- Define and supervise the sales-to-operations workflow from enquiry, quotation and rate confirmation through booking, documentation, execution, invoicing and post-shipment follow-up.

- Ensure every confirmed booking is handed over through a transparent process, with shipment details, rate approvals, documentation, escalation ownership and follow-up responsibilities defined.

- Resolve pricing, service, documentation, capacity and contractual escalations.

- Maintain daily, weekly and monthly reports covering pipeline, quotations, bookings, shipment status, revenue, gross profit, conversion, lane performance and service issues.

- Support the phased development of a scalable and increasingly independent India business model.

Benefits

KPIs / Performance Metrics

- New shipper, agent and referral accounts secured

- Revenue, shipment-volume and gross-profit growth across priority lanes

- Contract rates and profitable buy/sell margins secured

- Growth in recurring India- and China-origin import, export and cross-trade traffic

- Active overseas-agent partnerships and reciprocal business generated

- Quote-to-booking conversion and lane-wise win rate

- Quality of booking handover and commercial-to-operational workflow

- Daily, weekly and monthly reporting discipline

- Resolution of pricing, service, documentation and operational escalations

- Progress toward a scalable India business model

📌 Business Development Manager (Gurugram)
🏢 Universal Aviation
📍 Gurugram