Required Experience
- 7+ years in IT infrastructure
- 4+ years in an MSP environment
- Experience supporting multiple clients simultaneously
- Experience leading technical escalations
- Ability to manage projects without constant supervision

Microsoft Technologies (Expert)
- Microsoft 365 administration
- Entra ID (Azure AD)
- Intune
- Conditional Access
- Exchange Online
- SharePoint Online
- Teams
- Windows Autopilot
- Windows Hello for Business
- Microsoft Defender for Endpoint
- Microsoft Defender XDR
- Microsoft Sentinel (preferred)
- PowerShell automation

Windows
- Windows 10/11
- Windows Server 2019/2022
- Active Directory
- Group Policy
- DNS
- DHCP
- DFS
- Hyper-V
- BitLocker
- Certificate Services
- Windows Update for Business
- Advanced troubleshooting

Networking
Must understand networking—not just "plug things in."
Experience with:
- VLANs
- Routing
- Switching
- VPNs
- Site-to-site VPN
- Firewall policies
- NAT
- DNS troubleshooting
- Wireshark
- Cisco Meraki
- SonicWall/Fortinet (preferred)

Security
This should be a major emphasis.
Experience with:
- EDR/XDR




- Vulnerability Management
- Microsoft Defender
- Cisco Umbrella
- MFA
- Conditional Access
- CIS Benchmarks
- NIST
- Incident Response
- Security Hardening
- Email Security
- Phishing mitigation

Endpoint Management
Experience deploying:
- Intune
- Datto RMM
- NinjaOne
- ConnectWise Automate
- Kandji
- Jamf
- SCCM (bonus)

Should be comfortable writing deployment scripts.
Scripting
Strong PowerShell is mandatory.
Should know:
- PowerShell
- Bash (basic)
- Microsoft Graph API
- REST APIs
- JSON
- CSV automation

Examples:
- Automated software deployment
- Bulk remediation
- Reporting
- Device inventory
- Microsoft Graph automation

Virtualization
Experience with:
- VMware vSphere
- Hyper-V
- Storage
- Clustering
- Veeam
- Disaster Recovery

Cloud
Experience with:
- Azure
- AWS (basic)
- Azure Virtual Desktop
- Azure Networking
- Azure Storage

macOS
This is increasingly important for contemporary MSP

📌 Gainside - ASA+ (Kishangarh)
🏢 IT BY DESIGN
📍 Kishangarh