JOB DESCRIPTION
- Follow up on outstanding from customers as per agreed credit terms
- Perform account reconciliations
- Monitor customer account details for non-payments, delayed payments, and other irregularities
- Research and resolve payment discrepancies
- Generate age analysis
- Review AR aging to ensure compliance
- Maintain accounts receivable customer files and records
- Investigate and resolve customer queries
- Process adjustments if any
- Follow the recovery system and initiate collection efforts
- Communicate with customers via phone, email, mail, or personally
- Collect data and prepare monthly metrics
Education and Experience
- Minimum qualification: Graduate in Commerce
- Knowledge of accounts receivable
- Knowledge of general accounting principles
- Proficient in relevant computer software
- Knowledge of regulatory standards and compliance requirements
- 2-4 years of accounts receivable and general accounting experience
Key Competencies
- Attention to detail and accuracy
- Positive verbal and written communication skills
- Organizational skills
- Information management
- Problem analysis and problem-solving skills
- Team member
- Stress tolerance
- Sense of urgency
- Tenacious
- Customer service skills