Join ZoChord's dynamic team to bridge business needs with technical solutions.

As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions, ensuring that Zoho’s suite of applications effectively supports client and internal business requirements. You will analyze business processes, gather and document requirements, and collaborate with cross-functional teams to optimize the business solution with respect to the Zoho product offerings.

Requirements

- Gather, analyze, and document business requirements from clients across service industries (FinTech, Consulting, IT Services, etc.)

- Translate business needs into functional specifications for Zoho solutions (CRM, Books, People, Desk, Creator, etc.)

- Work closely with internal technical teams to design and implement scalable Zoho-based solutions.

- Conduct gap analysis, workflow design, and solution architecture within the Zoho ecosystem.





- Support UAT (User Acceptance Testing), training, and post-implementation hand holding.

- Act as a single point of contact for clients during requirement gathering and solution discussions.

- Ensure documentation is maintained for processes, configurations, and use cases.

Skills & Qualification:

- Bachelor’s degree in Business Administration, Computer

Science

- Proven experience as a Business Analyst, preferably in

SaaS or software product companies

- Strong understanding of business analysis tools and techniques

- Proficiency with Zoho products (Zoho CRM, Zoho Creator, Zoho People, Zoho Recruit, Zoho Projects) and platforms is a robust advantage

- Excellent communication, analytical, and problem-solving skills

- Ability to work collaboratively in a fast-paced, agile environment

📌 Business Analyst (Hyderabad)
🏢 Chord Tech Services
📍 Hyderabad