- Ensure obtaining PSO and Commencement Certificate.
- Ensure adherence to Chit Funds Act, 1982 and State Rules.
- Monitor smooth running of chit groups.
Customer Onboarding & Documentation
- Ensure KYC compliance and quality onboarding.
- Validate execution of Chit Agreements.
- Maintain proper documentation.
Auction Management
- Ensure effective auction planning and execution.
- Supervise proxy participation, bid management, and dividend declaration.
Prize Money Disbursement
- Ensure timely disbursement within TAT.
- Verify adequacy of securities and documentation.
Statutory Compliance & Returns
- Ensure compliance with Chit Funds Act and State Rules.
- Ensure timely filing of statutory returns.
Collections & Overdue Management
- Manage prized and non-prized overdues.
- Ensure strict follow-up and reduction of overdue.
- Immediate post-auction follow-up for disbursement or substitution.
- Track and close all pending bid loss cases.
- Escalate critical cases without delay.
General Branch Operations
- Oversee instalment collections, vendor payments, bank reconciliation.
- Ensure accounting and audit compliance.
- Overall learning and skill development of the Team
- Secure custody of documents and Up keeping of branch
- Key Management and movement
KPIs
- Timely group commencement
- Quality onboarding
- Auction performance
- Disbursement within TAT
- Reduction in bid loss
- Collection efficiency
- Statutory compliance
- Operational accuracy
ACCOUNTABILITY
- Responsible for delayed disbursement of Prize money, customer escalations, bid loss, delays, compliance failures and documentation lapses.
SKILLS
- Knowledge of chit operations and regulations
- Strong ownership and follow-up skills
AUTHORITY
- Operational decisions within policy
- Escalation authority as required
📌 Branch Operation Manager-Jm3 (Kerala)
🏢 Muthoot Fincorp
📍 Kerala
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