Branch Business Manager – Secured & Unsecured Lending Business
3
Grade
:
D1
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Employment Type
:
All Employment Type
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Reporting to –
Designation & Grade
:
State Business Manager – Secured & Unsecured Lending Business
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No. of Reportees,
Designation & Grade
:
5 RMs / BSMs; 1 Collections Officer
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Main Tasks & Areas of Responsibility
:
- Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
- Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
- To find new micro markets and empanel valuable quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
- To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning
- To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
- To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
- To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
- To Watch closely the Competition activities and report the same to the Zonal and National teams.
- To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
- To Attract & Retain High Performers in the Team.
- To Retain existing live loan customers.
- To effectively liaison with law authorities for resolving conflicts if any.
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Skills and Exposure
:
- A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
- Proven ability to Recruit and Retain high performing RO/RM/BSMs.
- Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.
- Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.
- Excellent interpersonal and verbal communication skills
- Ability to Work & Deliver business targets under pressure
- Working knowledge of Collections/ Recoveries.
- Be Accountable for Portfolio Quality of the Location.
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Special Requirements (If any)
:
Direct team managing experience mandatory
Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.
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Job Location / State
Kerala11
Compensation Band
:
As per policy
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Entitlements
:
As per policy
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Stake Holders
:
Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams