Description

Roles & responsibilities

Collect, assess and review process data information across the Audit Technology organization

Drive content collection and analysis for external facing Service Catalog, help position UI and UX interface requirements on how customers can consume the Service Catalog

Manage and operational maintenance of Service Catalog content to ensue continue improvements are applied to updates

Working with the Transformation Lead, to align to organization priorities to running IT as Business, and focusing on strategic and tactical areas accordingly

Regular coordination and meetings with Audit Tech stakeholders to ensure governance with centralized process are reviewed and assess for process implementation

Help drive change management plans for key operational processes across the Audit Tech organization, to include communication plans, awareness session and training as applicable

Assist with the holistic metrics and KPIs program, to address updates as applicable, and include net new measurement based on organizational changes

Responsibilities

Roles & responsibilities

Collect, assess and review process data information across the Audit Technology organization

Drive content collection and analysis for external facing Service Catalog,



help position UI and UX interface requirements on how customers can consume the Service Catalog

Manage and operational maintenance of Service Catalog content to ensue continue improvements are applied to updates

Working with the Transformation Lead, to align to organization priorities to running IT as Business, and focusing on strategic and tactical areas accordingly

Regular coordination and meetings with Audit Tech stakeholders to ensure governance with centralized process are reviewed and assess for process implementation

Help drive change management plans for key operational processes across the Audit Tech organization, to include communication plans, awareness session and training as applicable

Assist with the holistic metrics and KPIs program, to address updates as applicable, and include net recent measurement based on organizational changes

Qualifications

This role is for you if you have the below

Educational qualifications

Any bachelor's degree in the field of computer science, IT, business, or a related field, with MBA preferred.

Certification: PMP or Scrum preferred

7 + years of business analysis and process experience at operational organizations level

Experience in business management areas, to include process development and execution. Change Management experience preferred.

📌 Associate Director - Biz Trans Excellence (Bengaluru)
🏢 BSR u0026
📍 Bengaluru