- Place phone calls to associates for Outbound from our computerized directory
- Perform script (with necessary adjustments) to ensure consistency of onboarding program.
- Ability to receive calls with basic hospitality and resolve associates query.
- Answer potential associates’ questions about Joining and onboarding.
- Track associates on completing joining formalities and get Onboarding completed daily.
- Maintain computer, telephone and other equipment.
- Having eye for an error in identifying and verifying basic documents.
- Train other Onboarding Executive when required
- Communicate any problems, concerns or questions to supervisory staff
- Refer associates complaints to supervisor for quality control.
- Communicate respectfully and politely with associates at all times.
- Versatile to work in straight 9 hours shift between 7 AM to 11PM (7 AM- 4 PM) (930 – 630 PM, (1200 PM-9PM), Rotational weekly Shift.
- One Weekly Off per Week (Any week day), One weekend off per month.
- Yearly PL,CL, SL, as per HR policy.
- Under Graduate/Graduation.
- Excellent phone manner and articulation.
- Advanced Excel Knowledge
- Ability to type minimum 40 WPM (words per minute)
- Ability to send and respond mails.
- Basic computer handling skills.
- Should be able to read, write and communicate well in Regional Language, English and Hindi.
Job Responsibilities
- Place phone calls to associates for Outbound from our computerized directory
- Perform script (with necessary adjustments) to ensure consistency of onboarding program.
- Ability to receive calls with basic hospitality and resolve associates query.
- Answer potential associates’ questions about Joining and onboarding.
- Track associates on completing joining formalities and get 20-30 Onboarding completed daily.
- Maintain computer, telephone and other equipment.
- Having eye for an error in identifying and verifying basic documents.
- Train other telemarketers when required
- Communicate any problems, concerns or questions to supervisory staff
- Refer associates complaints to supervisor for quality control.
- Communicate respectfully and politely with associates at all times.
Flexible to work in straight 9 hours shift between 7 AM to 11PM.
📌 Associate Care Executive (Jaipur)
🏢 Quess Enterprise
📍 Jaipur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.