- Manage order processing for FPW Services and BP Bulk AMC Credit Billing, including manual Spares Parts Distribution(SPD) Sales Order creation in SAP with appropriate approvals.
- Oversee bills receivable management, credit control, collections, and Unit Sale O/S clearance.
- Handle customer refunds
- BP, SPD & ASC ledger simulation
- Prepare and circulate MIS reports covering Unit Sale, pending subscriptions, and credit billing O/S.
- Partner final settlement audits and ensure timely closure.
- Partner onboarding, agreement follow-ups, and CF partner coordination with SPD sales teams.
- Resolve EDMS portal tickets raised by BPs.
- Conduct recent leader and SOP trainings for leaders, BPs, and ASCs.
- Provide cross-functional support to Sales, HO, and regional teams as required.
Core Competencies
- SAP (SD/FI), O2C processes
- Credit control & reconciliation
- MIS & audit support
- Stakeholder and partner management