About the Job IntouchCX’s Global Marketing Department is looking for a talented, driven, and highly skilled Assistant Manager, Market Insights, Demand Generation who thrives in an entrepreneurial, fast-paced environment. Does this sound like you? Read on!

You love reading and processing huge amounts of information and then intelligently capturing the essence of that as “Insights” tailored for executive decision making. You also enjoy browsing through industry reports, competitors’ websites, marketing materials to understand industry trends & landscape. You’ll be working in the demand generation team that’s fuelling the phenomenal growth of our company.

Did we mention we’re a fast-paced environment? You’re also the kind of person who loves working with a diverse, passionate, and unbelievably friendly group of people at one of the world’s most cutting-edge and fastest-growing BPO companies. You’ll be reporting directly to the Senior Director of Marketing.

As Assistant

Manager of Market Insights, You Will… Mine, analyze, synthesize volumes of information towards developing market insight reports and bulletins relevant to our demand generation ecosystems

Continually track industry reports, competition reports/developments, technology & product development trends within BPO industry and analyze/predict market trends

Identify strategic opportunities and critical success factors required to achieve business growth within our industry





Keep pace with market changes including M&A;

Conduct extensive secondary research on outsourcing industry analyst reports for ex - Everest, Gartner, Forrester, Frost, ISG etc.

Work on custom research projects with sole ownership, high accuracy, and timely delivery

Work on projects that include target accounts and competitor profile preparation, technology, and outsourcing trends

Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales, and methods of operation

Collect data on consumers, competitors and market place and consolidate information into actionable items, reports, and presentations As Assistant Manager of Market Insights, You Have… Graduate or MBA

2 to 5 years of experience preferably in outsourcing, captives, BPO, Technology and IT

Experience working on industry report databases

Excellent writing, communication, and presentation skills

Ability to meet deadlines and deliver results with minimum supervision

Excellent time management skills and ability to juggle multiple projects with aggressive deadlines

Ability to analyze quantitative and/or qualitative data to identify relevant findings. Ability to work on a flexible schedule, collaborating with our global team members Ability to locate and procure information from established and original sources

📌 Assistant Manager of Market Insight (Hyderabad)
🏢 Intouch CX
📍 Hyderabad