Area Recovery Manager – Secured & Unsecured Lending Business
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Grade
:
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Employment Type
:
Collection - Secured & Unsecured Lending Business
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Reporting to –
Designation & Grade
:
Area Manager
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No. of Reportees,
Designation & Grade
:
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Main Tasks & Areas of Responsibility
:
- Delinquency reduction.
- Earlier resolution with normalization.
- Monitor accounts on daily basis
- Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
- Responsible for team building and training collection staffs
- To Work closely with Muthoot Fincorp branches for the smoother part of collection.
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Skills and Exposure
:
- A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
- Proven ability to Handle difficult customer.
- Should have the knowledge of other products movement in the market.
- At least 3 years’ experience in collection with 2 years of On roll team members.
- Excellent interpersonal and verbal communication skills
- Ability to Work & Deliver business targets under pressure.
- Be Accountable for Portfolio Quality of the Location.
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Special Requirements (If any)
:
- Should have willingness to travel as per company requirement.