- Portfolio quality management - through superior underwriting, working closely with collections • Cost management – managing all branch operating costs including cost of acquisition, operations etc.
- People management – Engaging team, handling HR & administration function of the branch
- Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Business
- Achieve contributed value targets set for the branch
- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
- Provide superior customer experience
- Manage TAT’s on credit & processing
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📌 Area Manager - Alternate Channels LAP Mumbai, Indore, Jabalpur
🏢 Talent Leads Consultants
📍 Mumbai
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