• Relationship Management: Build excellent relationships with all concerned personnel at PMLI & with Government Stakeholders. Handle/resolve queries from relationships efficiently on an ongoing basis.
- Training: Organize Insurance Awareness Programs / trainings on regular basis and as and when required across Lead States & Other States PAN India.
- MIS & Financial Reporting: Regular tracking/interaction with internal (PMLI) & External (Government Bodies). Ensure interactions / Timely MIS/Query Resolution/ reconciliation.
- Stakeholder Management: Facilitate execution of State Insurance & Government Alliances strategy with the buy in from functional teams namely Finance, Operations, HR, Marketing, Products,
Investments, IT, Compliance & Legal.
- Business Issuance Management: Interaction/tracking of Medical cases with concerned personnel of PMLI and relationships ensuring timely completion of Medicals and facilitate Issuance
- Ensuring Business Quality: Monitoring of business quality & Building Value by driving higher Persistency levels. Maintain control over business quality in terms of Cheque bounce/ free look & proactively preventing customer complaints & sorting out grievances with the partners