Role: Cloud Services Delivery Manager
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”
If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.
What we do
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.
About the job
We’re looking for a Cloud Service Delivery Manager (CSDM), which is part of a team of specialized SAS Cloud professionals who work with customers to ensure that the SAS solutions and services meet and evolve with their business needs. CSDMs possess knowledge of the unique technical environments, industry best practices,
current and future SAS solutions and work closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. CSDMs own SAS Cloud Customer Experience and are responsible for ensuring that customers can achieve their desired business outcomes from their SAS investment.
As a CSDM, Primary Responsibilities:
Cloud Services Delivery Manager owns operational outcomes from handoff through steady‑state service and is the customer’s primary contact and trusted advisor at SAS. They ensure reliable and secure operations, consistent Service Level Agreement performance, proactive management of risk and service lifecycle activities, and sustained value from Managed Cloud Services. Success for an MCS Cloud Services Delivery Manager is defined by secure operations, proactive lifecycle governance, trusted customer relationships, and effective coordination across SAS teams to deliver long‑te
📌 Cloud Services Delivery Manager (Pune)
🏢 SAS
📍 Pune