Overview

The primary objective of this role is to enable, optimize, and digitally transform the end-to-end supply chain by designing, delivering, and sustaining technology solutions that improve operational efficiency, service levels, cost performance, and business agility.
The role acts as a strategic partner to Supply Chain functions—Planning, Procurement, Agro, Manufacturing, EHS, Quality, Warehousing, Logistics, and Customer Service—to ensure technology investments drive tangible business outcomes.
The purpose and scope of the role is to:
- Align Supply Chain business needs with digital & IT capabilities by deeply understanding functional processes and pain points.
- Drive digital transformation initiatives that leverage automation, analytics, AI/ML, and integrated platforms to modernize supply chain operations.
- Ensure seamless orchestration of systems and data across multiple functions and partners to support real-time visibility and decision-making.
- Serve as the bridge between business teams and technical teams, enabling solutions that are technically robust, scalable,



secure, reasonable in cost and deliver the intended value.
- Enable continuous improvement and adoption, ensuring that solutions are effectively utilized and continually enhanced to meet evolving business needs.
- Engage cross-functional teams including Finance/Controls, Sales, R&D;, Engineering and other external supply chain partners to ensure seamless integration of IT capabilities with business processes.

Responsibilities

Business Engagement & Requirement Management
- Act as the primary IT partner for Supply Chain teams across Planning, Manufacturing, Agro, Procurement, Logistics, Warehousing, and Customer Service.
- Proactively identify digital opportunities and pain points by engaging with stakeholders at all levels.
- Gather, validate, and translate functional requirements into transparent solution specifications.
- Ensure alignment of all initiatives with supply chain strategy and enterp

📌 IT Operations Assoc Manager (Gurugram)
🏢 PepsiCo
📍 Gurugram