Lead Technical Support Analyst Data Center (Bengaluru)

Lead Technical Support Analyst Data Center (Bengaluru)

17 Aug
|
Neev
|
Bengaluru

17 Aug

Neev

Bengaluru

Role: Lead Technical Support Analyst

Location: Bangalore / Mumbai Data Center
Openings: 1 per site
Shift: Business Hours + 24x7 On-call

Experience
- Minimum 7–10 years of Data Center Infrastructure experience.
- Prior experience leading Data Center operations teams.

Qualification
- Same as Technical Support Analyst.
- RCDD certification preferred.

Technical Skills
- Expert knowledge on Data Center Infrastructure Operations, maintenance and management.
- Understanding and hands on experience on Racking & Stacking of device
- Level 1 knowledge on Server, Storage & Network Hardware Installation, iLO and management configuration
- Complete knowledge on Data center best practice standards recommended by TIA-942 and BICSI Best Practices

Structured Cabling Systems :
- Work experience on different type of structured cabling systems, specially on the data center cabling systems, distribution systems, cross connect technologies, best practices, installations, trouble shooting, management and maintenance.
- Design, build and implementation of structured cabling systems,



capacity planning and deployment.
- Inside knowledge on different type of copper cablings, Cat-5 to Cat-7A
- Inside knowledge on different type fibers, Single Mode & Multimode Fibers

Electrical Systems :
- HV, MV & LV Systems
- Different type of electrical panels
- HT Panels, LT Panels
- Capacitor panels
- Power DBs
- Lighting control systems
- Rack power distribution units
- Single and Three Phase power technologies
- UPS & Batteries
- Isolation transformers
- Diesel Generators and AMF panels

HVAC systems :

HVAC systems fundamental knowledge

Different type of cooling systems

Control and management of HVAC system

Level-1 trouble shooting and fault diagnostics

AHU / PAHU systems

Building management systems (BMS) :
- Complete knowledge on building management system (BMS) with multi-modeling
- Understanding of BAC-NET, Mod-Bus, RS-485 protocol, digital and analogue signaling,
- SNMP integration with d

📌 Lead Technical Support Analyst Data Center (Bengaluru)
🏢 Neev
📍 Bengaluru

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