Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.
Skills: Access Management
Exp. Level: 3+ Years
# of Position: 5 (Bang) + 10 (Hyd)
Work Location (also mention if we can consider relocation): Bangalore/ Hyderabad
Max PR for Candidate: 8.00 LPA
Interview location: Bangalore/Hyderabad
Max 30 Days notice period, no TCS (Perm) candidate
Detailed JD
3 + years of level 1 Support experience within a busy, high volume call environment.
- Experience performing Semi Voice support.
- Extensive experience supporting Microsoft Active Directory (group memberships) UNIX/Linux,SQL, Sybase, DB2, Mainframe and AS/400 security.
- Strong customer service, analytical, and problem resolution skills.
- Work with global peers and technicians to ensure a smooth running of the daily process and have a good knowledge of the applications they are required to support.
- Maintain technical knowledge to keep up with rapid changes in technology.
- Take a proactive approach to client’s requirements.
- Working knowledge of ticketing systems an advantage.
- Adhere to current company policies and procedures.
- Meet and exceed metric requirements.
- Proactively monitor owned ticket volumes and maintain best practice.
- Scripting ability any of the following powershell, bash, perl, python
Additional Information
Hi,
We have multiple openings for different location, for different clients. If you are compelling in plz find the attached details.