Experience: 2+ yrs
Location: Bengaluru, Karnataka, India
Job Type: Full-time
We are seeking a compassionate, target-driven, and customer-focused Health Counsellor to guide individuals in making informed healthcare decisions while supporting business growth through consultative engagement. This role is ideal for professionals with experience in Telesales, Healthcare, and Insurance, who excel at understanding customer needs, providing personalized recommendations, and building lasting relationships.
As a Health Counsellor, you will engage with prospective and existing customers through phone and digital channels to understand their healthcare requirements, educate them about suitable healthcare and insurance solutions, and support them throughout the decision-making process. Working closely with sales, operations, and customer support teams, you will ensure a seamless customer journey while consistently achieving sales and service objectives.
This role offers an chance to make a meaningful impact by helping customers access the right healthcare solutions while contributing to organizational growth.
Requirements
Key Responsibilities
- Engage with prospective customers through calls and digital channels to understand their healthcare and insurance requirements.
- Provide personalized guidance and recommend suitable healthcare services, wellness programs, or insurance solutions based on customer needs.
- Manage the complete customer engagement lifecycle from lead qualification through conversion and post-sales support.
- Conduct consultative sales conversations that educate customers and build trust while achieving business objectives.
- Follow up consistently with leads and existing customers to improve conversions and customer retention.
- Maintain accurate customer records, sales activities, and interaction history using CRM systems.
- Collaborate wit
📌 Health Counsellor (Bengaluru)
🏢 Weekday AI
📍 Bengaluru
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