- Issuing patient investigation reports at the earliest to ensure customer satisfaction.
- To respond to customer queries on a timely basis.
- Effectively handling all insurance related queries from the insurance companies.
- Responding to all inbound calls at the PRO desk.
- Ensuring the customers satisfaction by resolving all patient related complaints and suggestions.
- Any other prime duties and key tasks assigned by the department head from time to time.
📌 Executive - PR Office KHML (Thiruvananthapuram)
🏢 Quality Care India
📍 Thiruvananthapuram
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