Job DescriptionDescription-The candidate need to support the SPCPS & MF CoE Manager as a Functional / Data expert using Kinaxis Rapid Response and Java based application and responsible to deliver the following:- Kinaxis Certified – Author / Contributor / Integration / Admin- Drive and co-ordinate Inbound integration / data load activities from various applications –GODW, GOB, OPA, SAC etc- Work on MDD Refresh & SPCPS Refresh using Java client and Kinaxis based CFF.- Check and verify data robustness to support seamless mix authoring at feature level in Kinaxis based applications CFF.- Co-ordinate / Escalate issues / constraints immediately to avoid time loss and delay to program.- Interact with technical, data & IT team members to diagnose and resolve incidents in Kinaxis- Keep track of incident tickets for quicker resolution without affecting business process and outcome.- Interact with business / IT to document, follow and implement functional enhancements- Coordinate with the PDO / Codification / IT teams to pull recent definitions into application- Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation.- Bring issues which require escalation/help to the leadership team for support.- Regional/Goverance/Approval meetings- Bring defects / enhancements request to approval forums- Support the SPCPS Business Manager as a Functional and Data Expert for the Kinaxis RapidResponse platform.- Coordinate month-beginning inbound data integration activities from source systems such as OVS, SAMIS, MASTER, SMART, and OMS SOB into Kinaxis RapidResponse.- Validate and ensure the accuracy, completeness,



and robustness of inbound data to support seamless Sales Planning Process (SPP) authoring.- Collaborate with regional MP&L; and Sales Planning teams to author, maintain, and optimize demand and capacity plans within Kinaxis RapidResponse.- Work closely with technical, IT, and data management teams to investigate, diagnose, and resolve functional and system-related incidents.- Monitor, track, and coordinate the resolution of Kinaxis incident tickets to minimize business impact and ensure service continuity.- Gather, document, and implement business requirements and functional enhancements in collaboration with business stakeholders and IT teams.- Coordinate with PDO, Codification, and IT teams to onboard new entities and master data into the Kinaxis environment.- Perform functional validation, system testing, and User Acceptance Testing (UAT) in EDU and QA environments to ensure successful deployment of enhancements.- Escalate critical issues, risks, and dependencies to leadership and relevant stakeholders to facilitate timely resolution.- Participate in regional governance, planning, and approval meetings to support decision-making and drive process improvements.- Present defect reports, enhancement requests, and solution recommendations during weekly SPCPS Business Process Review (BPR) meetings for review and approval.- Design, develop, and maintain Kinaxis RapidResponse objects,



including workbooks, worksheets, alerts, scorecards, dashboards, scheduled tasks, and automation chains.- Analyze complex business challenges and deliver innovative, scalable solutions while adhering to Kinaxis RapidResponse best practices.- Collaborate with Kinaxis Solution Architects to design and optimize business processes that fully leverage RapidResponse capabilities.- Provide high-quality functional support and customer service by ensuring system reliability, data integrity, and operational efficiency.- Develop and maintain functional documentation, process guides, and knowledge articles to support ongoing system maintenance and user adoption.- Ensure compliance with organizational governance standards, change management processes, and data quality requirements.- Support continuous improvement initiatives by identifying opportunities to enhance planning processes, system performance, and user experience.- Bachelor's degree in Engg / Science / ITWorking Experience- 4+ years of experience in the Kinaxis operations / Sales or MP&L; profiles etc.- Prior experience working with Sales & Production IT solutions.Other Requirements- Fair understanding of business data, planning parameters, and business logic used in the demand planning, allocation and capacity process- Good at excel based analysis and reporting through visualization- Having knowledge of SPCPS Kinaxis and Rapid response- Good at process adherence- Good analytical skills and problem solving skills- Proven ability to quickly learn new systems/programs- Good Team player- Good communications- Willingness to work across time zones

📌 Kinaxis Analyst (Chennai)
🏢 Ford Motor
📍 Chennai