Job DescriptionJob SummaryZensar Technologies is looking for a highly skilled Senior Observability Engineer to design, implement, and manage enterprise-scale monitoring and observability solutions for a large AWS cloud modernization program. The ideal candidate will have strong hands-on expertise in Grafana, Prometheus, Monitoring & Alerting, Dashboard Development, Metrics Collection, and Troubleshooting, along with exposure to AWS observability services.The role involves building a centralized observability platform to provide end-to-end visibility, reliability, performance monitoring, proactive alerting, and faster incident resolution across large-scale enterprise applications and integration environments.Key ResponsibilitiesObservability Platform Engineering- Design and implement enterprise observability solutions using Grafana and Prometheus.- Configure and manage monitoring platforms for metrics collection, visualization, and reporting.- Build AWS-native observability capabilities using CloudWatch, X-Ray, AWS Managed Grafana, and OpenTelemetry.- Implement monitoring and instrumentation across distributed applications and services.- Ensure comprehensive visibility into application, infrastructure, and platform performance.Monitoring & Dashboard Development- Develop and maintain operational dashboards for infrastructure, applications, and business KPIs.- Create real-time dashboards for performance monitoring, SLA tracking, and operational health checks.- Design monitoring frameworks to track system utilization, availability, and service reliability.- Provide actionable insights through visualization and performance analytics.Alerting & Reliability Engineering- Configure alerting rules, thresholds,



and notification mechanisms.- Implement proactive monitoring and intelligent alerting capabilities.- Support service reliability objectives by identifying and mitigating performance issues before business impact.- Drive observability best practices for incident prevention and operational excellence.Troubleshooting & Incident Support- Perform root cause analysis using metrics, logs, traces, and dashboards.- Support production troubleshooting and incident investigations.- Work closely with engineering, operations, and platform teams to resolve critical issues.- Improve mean time to detect (MTTD) and mean time to resolve (MTTR).Governance & Best Practices- Define observability standards, monitoring frameworks, and dashboard templates.- Establish logging, tracing, and correlation standards across systems.- Develop monitoring runbooks and operational documentation.- Drive continuous improvement initiatives across observability and reliability practices.Required Skills- Strong hands-on experience with Grafana and Prometheus.- Experience in Monitoring, Observability, Alerting, Dashboard Development, and Metrics Collection.- Expertise in troubleshooting enterprise applications and production environments.- Solid understanding of:- Monitoring & Alerting- Logging & Metrics Management- Distributed Tracing- Site Reliability Engineering (SRE) Concepts- Experience with AWS Observability Services:- CloudWatch- AWS Managed Grafana- AWS X-Ray- Excellent analytical and problem-solving skills.- Experience supporting large-scale enterprise applications and cloud environments.Good to Have- OpenTelemetry (OTEL) instrumentation.- Kubernetes / EKS monitoring.- SRE practices and reliability engineering.- Experience with enterprise integration platforms and cloud modernization initiatives.- AI-driven observability, anomaly detection, and predictive monitoring.- Exposure to high-volume transaction processing environments.Preferred Qualifications- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.- 8-14 years of overall IT experience.- Proven experience in Observability Engineering, Site Reliability Engineering (SRE), Monitoring Engineering, or Platform Operations.- Experience working in AWS cloud environments.

📌 Senior Observability Engineer - Grafana & Prometheus (Bengaluru)
🏢 Zensar Technologies
📍 Bengaluru