Job Title: Inside Sales Executive / Academic Counsellor

Industry: EdTech / Education preferably

Experience: 1–3 years

Location: On-site , Janak puri , New delhi

- Understand customer requirements and recommend suitable courses/programs.
- Explain course details, fees, benefits, curriculum, and career outcomes.
- Follow up with leads through calls, WhatsApp, and email.
- Convert qualified leads into enrollments/admissions.
- Maintain accurate lead and follow-up records in CRM.
- Achieve daily, weekly, and monthly sales/conversion targets.
- Build relationships with students/parents and address their queries/objections.
- Coordinate with the academic and operations teams for the admission process.
- Participate in sales campaigns and promotional activities

Requirements:

- Valuable communication and convincing skills.
- Hindi + English proficiency is often preferred.
- Comfortable with sales targets and calling-based work.
- Customer-oriented and good at handling objections.
- Basic computer/CRM knowledge.
- Graduation preferred

Typical KPIs:

- Number of calls handled
- Qualified leads
- Lead-to-enrollment conversion
- Revenue/enrollments
- Follow-up efficiency
- Monthly target achievement

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