Role Overview
The Senior Service Now Developer (TSM & OMT) is responsible for designing, developing, implementing, and supporting telecom-specific solutions on the Service Now platform. This role requires deep technical expertise in Service Now, robust domain knowledge of telecommunications workflows, and leadership in guiding end-to-end implementations.
Pan india
5+ YRS (4-10), Please send 5+ only and diverse exp profiles.
Role Overview
The Senior Service Now Developer (TSM & OMT) is responsible for designing, developing, implementing, and supporting telecom-specific solutions on the Service Now platform. This role requires deep technical expertise in Service Now, strong domain knowledge of telecommunications workflows, and leadership in guiding end-to-end implementations.
Key Responsibilities
Solution Design & Development
Configure and customize Service Now TSM , OMT , CPQ modules.




Build telecom order flows, product catalogs, and service models.
Develop workflows, client/server scripts, and integrations (REST/SOAP).
Ensure scalability, performance, and compliance with Service Now best practices.
Implementation & Delivery
Lead full lifecycle implementations of TSM & OMT.
Translate business requirements into technical solutions.
Manage incident, problem, and change management processes.
Provide ongoing support, troubleshooting, and optimization.
Collaboration & Leadership
Partner with architects, analysts, and business stakeholders.
Mentor junior developers and guide agile sprint delivery.
Document technical designs and maintain system configurations.

📌 Job servicenow developer-tsm, omt (Mumbai)
🏢 Freedom Consulting
📍 Mumbai