About the opportunity
We are hiring on behalf of a well-funded, market-leading Conversational AI company — a decade-old platform that has reached over 500 million devices and processed 10+ billion AI-driven interactions. The business serves 50,000+ enterprises globally across commerce, marketing, and customer care, and is now scaling its Voice AI platform as its next growth frontier.
The role — Business Head, Enterprise — is a P&L; leadership position reporting directly to the CEO. You will own Sales, Marketing, Customer Success, and Partnerships globally, and will be a key voice in shaping product strategy and corporate direction.
What you'll own
Global enterprise P&L; — revenue, gross profit, and net dollar expansion across recent and existing accounts.
Go-to-market strategy for international expansion, with Voice AI as the flagship product pillar.
End-to-end sales motion — from initial outreach and demos through use-case scoping and contract close.
A growing team of Regional Sales Leaders, Account Executives, CSMs, BDRs/SDRs, and Marketing.
Partner ecosystem — resellers, referrals, and agency channels — to accelerate revenue.
Executive relationships with key prospects and top enterprise customers.
Pipeline health, competitive intelligence,



and market-specific performance reporting.
Representing the company at industry events, trade shows, and high-value partner meetings.
What we're looking for
15–20 years of Saa S experience with a strong track record selling to large global enterprises.
Proven people leadership — you've built and managed teams of 50+ across go-to-market functions.
Entrepreneurial mindset: equally comfortable setting strategy and rolling up your sleeves to win a deal.
Exceptional communicator who can influence at C-suite level internally and externally.
Background in Conversational AI, Voice AI, CX technology, or adjacent enterprise software strongly preferred.
Why this role
Category-defining company in one of the fastest-growing AI segments — Conversational and Voice AI.
Substantial strategic backing, with enterprise customers spanning FMCG, BFSI, mobility, and e-commerce.
A leadership team with an exceptional track record, recognised on multiple global innovation lists.
Genuine ownership: P&L; accountability, a seat on the leadership team, and direct CEO access.
Culture built on autonomy, high aptitude, and the freedom to think and build.

📌 Business head - conversational ai (Mumbai)
🏢 GX SUITE
📍 Mumbai