Walk‐In Drive@Infosys BPM | Bengaluru
Ready to kick‐start or accelerate your career with a global brand?
Infosys BPM invites dynamic, customer‐focused professionals to join our International Customer Support – Voice Process team.
If you love interacting with people, thrive in a fast‐paced environment, and are comfortable working night shifts—this opportunity is for you!
Walk‐In Details
Date: 6th June 2026
Time: 10:00 AM – 1:00 PM
Location: Bengaluru
Venue:
IIPM Infosys, Gate No. 2
No. 40/P‐41/P, Electronic City Phase 2
Industrial Area, Konappana Agrahara
Bangalore – 560100
Landmark: Sunik Industries
Job Overview
Role: International Customer Support (Voice Process)
Employment Type: Full‐Time
Work Mode: 100% Work from Office (WFO)
Shifts: Night Shifts
Week Offs: Rotational
Experience Level: Freshers (0 - 2 Years)
Qualification: Any Full‐Time UG Graduate (15 years of formal education mandatory)
About the Role
As part of our International Voice Support Team, you will be the first point of contact for global customers—delivering exceptional service, building trust, and resolving issues efficiently.
We're looking for individuals who bring:

- Confidence in communication
- Passion for customer service
- Willingness to adapt and learn

Mandatory Requirements

- International Voice Support experience – Mandatory
- Excellent English communication skills (Speak | Read | Write)
- Strong customer‐handling and problem‐solving abilities
- Willingness to work night shifts
- Ready for 100% Work from Office – Bengaluru

Key Responsibilities

- Handle inbound/outbound international customer calls professionally
- Understand customer needs and provide accurate resolutions
- Build rapport using empathy, active listening, and clarity
- Follow internal processes while maintaining high service standards
- Adapt quickly to tools, systems, and evolving workflows
- Uphold ethics, integrity,



and customer satisfaction at all times

Skill Set We Value
General & Soft Skills

- Exceptional verbal and interpersonal skills
- Structured and effective call handling
- Empathy‐driven customer engagement
- Positive, polite, and professional attitude

Technical Skills

- Basic understanding of customer support workflows
- Ability to resolve routine and recurring issues
- Tech‐savvy with quick learning capability

Core Competencies

- Customer‐first mindset
- Team player with cooperative spirit
- High adaptability and resilience
- Ethical and professional conduct

Preferred (Not Mandatory)

- Prior customer service / contact center experience
- Any customer support or communication certification

Documents to Carry (Mandatory)

- Updated Resume (Printed)
- Any 2 Government‐issued Photo IDs
- (PAN / Aadhaar / Voter ID / Passport)
- Original Academic Documents:
- 10th & 12th Marksheets
- Graduation – All Semesters
- Consolidated Marks Memo (CMM)
- Provisional Certificate & Degree Certificate

Note:

- Laptops & cameras are strictly prohibited inside the campus
- Government photo ID is required for campus entry

How to Attend the Walk‐In

- Carry a copy of this email / invitation
- Walk into the Infosys Electronic City Phase II Campus
- Attend between 10:00 AM and 1:00 PM on 6th June 2026

Why Choose Infosys BPM?

- Work with global clients across industries
- Exposure to a robust technology‐driven ecosystem
- Continuous learning & clear career growth paths
- Inclusive, collaborative, and employee‐friendly culture
- Opportunity to build a long‐term career with a trusted brand

Interested or Know Someone Who Fits?

- Tag them in a reply mail
- Or ask them to walk in directly

Let's shape the future of customer service—together!
We look forward to meeting you.
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR Bengaluru | Pune | Global Locations
Transforming Talent | Empowering Careers

📌 We're hiring! international voice process – customer support (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru